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  • Writer's pictureKeith Harrison-Broninski

What Makes a Good Process?

"Respecting a long tradition in consultancy, Keith has organized his guide to process quality into 5 Cs, and he presents them in this month's Column."

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"Most Enterprise Architecture methodologies include the modeling of Capabilities. However, Keith suggests, it is not always clear what a Capability is, how to use it, and how it relates to other model

Evolution of Indicators

"Corporate indicators include Key Performance Indicators, Business Performance Indicators, and other metrics that form a basis for tracking an organization’s operations. Since these indicators respond


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