"Keith Harrison-Broninski posits that knowledge workers lose nearly one third of their time coordinating their work with others, time that is essentially wasted and that adds up to a significant financial loss to the organization. To solve this problem, Keith proposes a Human Interaction Management technique that enables virtual teams to create dynamic plans that will streamline interactions among colleagues. To illustrate the use of the HIM technique, he takes the reader through a common sales process - the sales proposal."
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