"Most Enterprise Architecture methodologies include the modeling of Capabilities. However, Keith suggests, it is not always clear what a Capability is, how to use it, and how it relates to other model
"Corporate indicators include Key Performance Indicators, Business Performance Indicators, and other metrics that form a basis for tracking an organization’s operations. Since these indicators respond
"“Processes don’t do work, teams do.” In this Column, Keith focuses on how to ensure
that the teams working on your processes are working effectively. He describes the three things which, he contends,