Keith Harrison-Broninski
"Attracted by all the bells and whistles offered by shared workspace vendors, some organizations either fail to appreciate what lies in store or are prepared to overlook it for the sake of jam today. However, other organizations have observed the warped management and partner relationships arising from the innate inability of such tools to cross boundaries, and are making the strategic decision to supplement the Web wizardry of shared workspaces with tools that facilitate a more joined up approach."